Worldwide shipping with DHL Express. Easy exchange or Refund in few days.

Refund Policy

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 14 business days for a refund to show up on your credit card statement.(depending on your bank )

Returned items will be refunded excluding the original cost of shipping.

 

contact@epoptique.com

  • Receive a damaged products ?

Please contact our customer support team at contact@epoptique.com 

We will do our best to help you in resolving the issue , if the problem is not resolved , we will do a refund.

Refund will take 7-14 working days (depending on your bank)

 

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